The circulating nurse meets the patient in a warm and friendly manner. The nurse discusses what the patient can expect in surgery. What basic communication skills does the nurse use?
A) Talk slowly and softly
B) Use medically acceptable terms
C) Give pre-operative medications first
D) Touch
Ans: D
Feedback: When discussing what the patient can expect in surgery, the nurse uses basic communication skills, such as touch and eye contact, to reduce anxiety. Option A is incorrect; you should talk normally to the patient. Option B is incorrect; speak in language the patient can understand. Option C is incorrect; giving medication is not a communication skill.
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