Which of the following is a positive side to conflict?

A. Identifying roadblocks to progress
B. Alleviation of stress symptoms
C. Recognition of the differences in individuals
D. Development of constructive methods of communication


ANS: D. Development of constructive methods of communication

A. This is incorrect. Successful conflict resolution leads to individuals seeing one another as having similar needs rather than as roadblocks to progress.
B. This is incorrect. One negative side of conflict is the development of stress symptoms.
C. This is incorrect. Successful conflict management leads to seeing the similarities between individuals and finding commonalities.
D. This is correct. Successful conflict management leads to the development of constructive methods of communication.

Nursing

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