The nurse manager has decided to investigate why an increased number of medication errors are being reported on the unit. A root cause analysis method is used because __________
a. there is no barrier to its use with respect to time
b. it allows for a variety of analysis techniques to be used
c. it does not require any meetings
d. only those involved in the incidents need to participate in the analysis
b
a. Incorrect: One barrier to the use of root cause analysis is time, because this process requires a number of meetings. Other barriers are that persons with relevant knowledge may not be available or may refuse to participate, one person may dominate the discussion, or some may stick to using only timeline method and limit the discussion.
b. Correct: Root cause analysis is used to investigate the causes of near misses, incidents, and sentinel events in health care. After the incident to be analyzed has been identified, a team of people who have relevant knowledge is assembled to review how the incident occurred and to take action. A variety of techniques, such as timelines, cause and effect charts, brainstorming, and re-enactment of an incident can be used in root cause analysis.
c. Incorrect: A number of meetings are required for root cause analysis.
d. Incorrect: More people than only those involved in the incident should participate in the root cause analysis.
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