The second principle of Deming management is __________

a. the PDCA cycle should be implemented to improves the quality of work life of employees
b. quality improvements lead to organizational enhancement
c. hard data should be the basis of quality improvement
d. companies should aim at improving the system, not blaming the workers


d. companies should aim at improving the system, not blaming the workers

Business

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Slotting allowances are charges imposed by a retailer to stock a new item.

Answer the following statement true (T) or false (F)

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Which term refers to measuring products and services against established standards?

A) data mining B) quality control C) solution selling D) feature dumping E) product configuration

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If you needed to analyze the bear population in Maine and their interactions with humans located in towns and cities, what type of computer application should you use?

A. Model management B. Expert system C. Geographic information system D. Multidimensional information system

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Other things equal, the days sales outstanding (DSO) of Firm A is 20 days and the days sales outstanding (DSO) of Firm B is 30 days. Which of the following statements about the firms is correct??

A. ?Firm A takes more time to collect its receivables than Firm B. B. ?Firm A has tighter credit terms than Firm B. C. ?Firm A has a weaker collection team than Firm B. D. ?Firm A provides less discount to its customers to pay its bills early than Firm B. E. ?Firm A has weaker receivables monitoring system than Firm B.

Business