________is a management concept focusing on customer involvement in planning services and obtaining feedback as to satisfaction with service delivery; also known as total quality improvement (TQI)

Fill in the blank(s) with correct word


Continuous Quality Improvement (CQI)

Health Professions

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Cardiac output is the:

a. amount of blood pumped by the heart with each contraction of the ventricles. b. force of the blood pumped by the heart with each contraction fo the ventricles. c. resistance that a contraction of the heart must overcome in order to eject blood. d. amount of blood pumped by the heart in 1 minute.

Health Professions

The formula for cardiac output is ____.

A. Ejection Volume x Heart Rate B. Ejection Fraction x Heart Rate C. Stroke Volume x Heart Rate D. Stroke Rate x Heart Volume

Health Professions

If a patient is admitted within ________ hours of an emergency department visit, the billing for the ED visit is cancelled and changed to inpatient billing

A) 24 B) 12 C) 36 D) 72 E) 48

Health Professions

The treatment protocols for an EMS system require consultation with a physician at the base hospital before the administration of certain medications. This requirement is an example of:

a. Online medical direction b. On-scene medical direction c. Retrospective offline medical direction d. Standing orders

Health Professions