A patient whose home was destroyed by fire is in a disaster recovery area. A nurse tells the patient, "I know just how you feel. We had a fire in our home when I was a little girl." What type of communication is the nurse using?
1. Active listening
2. Disabling communication
3. Informational communication
4. Therapeutic communication
Answer: 2
Explanation: There are several ways that the nurse can block communication or disable the patient's ability to participate, including making comparisons. Active listening requires the listener to feedback what they hear to the speaker. Informational communication provides the patient with data about what is happening and what to expect. Therapeutic communication is a method of interacting that focuses on the physical and emotional well-being of a patient.
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