The department of nursing has updated a policy that outlines actions that must be taken routinely to facilitate client safety. Which actions should be emphasized on this document? (Select all that apply.)

Question

1. Mandatory reading back of all verbal orders.
2. Posting actions to take when preparing medications.
3. Implementing an algorithm identifying the punitive steps for client care errors.
4. Charge nurse to notify health care providers of critical morning laboratory values by 10 a.m.
5. Implementing a checklist for change of shift report, identifying critical information required.

Answer 1

Correct Answer: 1, 2, 4, 5

"Always events" is a relatively new term describing a positive behavior that helps to facilitate improved patient safety and better outcomes; it represents a positive approach toward patient safety. Examples include mandatory reading back of all verbal orders, posting actions to take when preparing medications, notifying health care providers of critical morning laboratory values by a specific time, and using a checklist to ensure critical information is shared during change of shift report. Identifying punitive steps in the event of client errors supports a culture of blame.