Distinguish between nonconfrontational, confrontational, cooperative styles of conflict
management.
What will be an ideal response?
In the nonconfrontational style, participants manage conflict by backing off or avoiding
conflict altogether. They do this by placating, distracting, computing, withdrawing, or
giving in to the other person. A person who has a confrontational style of conflict
management wants to dominate others in order to achieve his/her objectives. This
means that a person with a confrontational style will often approach conflict as a
win-lose situation and will often blame others rather than taking responsibility for a
conflict. A cooperative approach involves viewing a conflict as a set of problems to be
solved rather than a competition. Using a cooperative style, it is possible to achieve a
win-win solution.
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