Distinguish between nonconfrontational, confrontational, cooperative styles of conflict

management.

What will be an ideal response?


In the nonconfrontational style, participants manage conflict by backing off or avoiding
conflict altogether. They do this by placating, distracting, computing, withdrawing, or
giving in to the other person. A person who has a confrontational style of conflict
management wants to dominate others in order to achieve his/her objectives. This
means that a person with a confrontational style will often approach conflict as a
win-lose situation and will often blame others rather than taking responsibility for a
conflict. A cooperative approach involves viewing a conflict as a set of problems to be
solved rather than a competition. Using a cooperative style, it is possible to achieve a
win-win solution.

Communication & Mass Media

You might also like to view...

Active Pharma decides to launch its new drug by holding a conference and sending out invitations to doctors and other medical practitioners

At the conference, participants were allowed to discuss the benefits of the drug and other aspects of its administrations. Which department would work closely with the marketing team to conduct this event? a) Public relations department b) Legal department c) Public litigations department d) Administrative department

Communication & Mass Media

The reality is that television ratings produced by people meters are higher than those produced by meters and diaries

Indicate whether the statement is true or false.

Communication & Mass Media

When your teacher says, "Take out pen and paper for a quiz," it is an example of what stage of conversation?

A) opening B) feedforward C) business D) closing

Communication & Mass Media

Rebuffs occur when sheer repetition of instances of some activity performed by one person crosses a threshold of tolerance and becomes unacceptable to the other person

Indicate whether this statement is true or false.

Communication & Mass Media