When handling conflict, we must utilize effective problem-solving and conflict resolution techniques. As you do this, what rules should you follow to foster perception sharing?
What will be an ideal response?
To foster perception sharing, these rules can be applied:
1. Respond to what is going on instead of what you think is going on by clarifying messages using paraphrasing.
2. Request help and emotional support as needed.
3. Express your dreams and vision for the future.
4. Do not blame and judge others.
5. Express your emotions in a direct way, without hiding them or becoming physically or verbally aggressive.
6. Observe your own behavior, being aware of what you say, how you sound, and what you feel during an interaction.
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The following data pertains to the direct materials cost for the month of October: Standard Cost: 5,000 units @ $20 Actual Cost: 5,50 units at $19. What is the direct materials efficiency variance?
(a) $1,000 U. (b) $24,000 F. (c) $24,000 U. (d) $19,000 F.
When disaster strikes, the key communication principle is to not clam up
Indicate whether the statement is true or false
The Tavern's secret recipe for its pizza sauce would be considered
a. a trade secret, and an employment noncompete clause would be enforceable to protect it. b. a trade secret, and an employment noncompete clause would NOT be enforceable to protect it. c. just a secret recipe and not something the Tavern could protect in a noncompete clause. d. an exculpatory clause and not enforceable.
In the context of the classical approaches to management, ________ did not address all the issues faced by 19th-century managers, but it tried to raise managers' awareness about the most pressing concerns of their job.
A. systematic management B. scientific management C. bureaucracy D. human relations E. administrative management