A medical-surgical nurse manager has received a complaint by a client regarding the noise level on the unit. The manager reviews the schedule and harshly reprimands the nursing staff who cared for the client
What is the evaluation of this manager's action? 1. It is appropriate and timely.
2. The action is inappropriate and increases the nursing staff's level of stress.
3. The action is inappropriate and should be reported.
4. It is appropriate and should be a model for future disciplinary actions.
2
Rationale 1: A harsh reprimand is seldom a professional approach to discipline.
Rationale 2: Authoritative or punitive supervisory behavior is closely related to stress levels.
Rationale 3: More information is required to decide whether the manager should be reported.
Rationale 4: This action should not serve as a model.
Global Rationale:
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