Why are control systems based solely on bureaucratic and market mechanisms insufficient for directing today's workforce?
What will be an ideal response?
Control systems based solely on bureaucratic and market mechanisms are not enough for today's workforce, for several reasons:
• Employees' jobs have changed. More work is intellectual and therefore invisible compared to producing a tangible product. There is no one best way to perform creative tasks, so programming or standardizing jobs is extremely difficult. Close supervision is unrealistic because it is nearly impossible to supervise activities such as thinking and creative problem solving.
• Management has changed. Managers used to know more about work than employees did. Today, many employees know more about their jobs than their bosses do. When real expertise exists at low organization levels, hierarchical control loses power.
• The employment relationship has changed. The social contract at work is being renegotiated. Employees once were most concerned about pay and job security. Now, more employees want fully engaging work, involvement in decision making, and the opportunity to solve interesting problems and tackle challenging assignments. They want to use their brains.
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a. a government organization b. a nongovernmental organization c. a nonprofit operation of the government d. the operational name of the United Nations
In the process of preparing a receiving report, the receiving department should perform all of the following tasks except:
A. inspect and approve quality B. count the quantity received C. compare the completed receiving report to the information stored in the purchase order master data D. compare the vendor's packing slip to a copy of the purchase requisition
A company's ledger accounts and their end-of-period balances before closing entries are posted are shown below. What amount will be posted to Retained earnings in the process of closing the Income Summary account? (Assume all accounts have normal balances.) Retained earnings$7,000Dividends 9,600Revenue 29,000Rent expense 3,600Salaries expense 7,200Insurance expense 920Depr. Expense-equipment 500Accum depr.-equipment 1,500
A. $18,280 credit. B. $7,180 credit. C. $16,780 debit. D. $23,780 credit. E. $16,780 credit.
Reba and Sly enter into a contract by which Reba promises to deliver newly printed marketing brochures to Sly. Reba later transfers her duty under the contract to Troy. Reba is
A. a delegator and an obligor. B. a delegator only. C. an obligor only. D. neither a delegator nor an obligor.