Operational CRM applications include tools for all of the following except:

A) sales force automation.
B) call center support.
C) marketing automation.
D) customer service support.
E) calculating CLTV.


E

Business

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Source ________ refers to the perceived social value of a message source

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An auditor determines that there is an inherent risk that all stock repurchased is not recorded as treasury stock. This determination is most likely tied to which of the following management assertions?

a. Completeness. b. Presentation and disclosure. c. Valuation. d. Existence.

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All of the following are negatives of cloud computing except ________.

A. dependency on a vendor B. no control over prices C. the company has to rely on vender management D. loss of control E. having a disaster recovery plan

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The employer's contribution to Social Security is 6.20% of the employee's salary

Indicate whether the statement is true or false

Business