Neutrality is a supportive conflict management strategy
Indicate whether the statement is true or false
FALSE
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While writing a business letter, Monica wrote, "These roles help our group in achieving its goals." Instead, she should have written, "These roles help our group achieve its goals." What did Monica fail to do?
a) Avoid the passive voice b) Avoid impersonal construction c) Avoid using technical language d) Avoid obsequiousness
An operational definition is a "dictionary definition," constructed by first placing a term in the general class to which it belongs and then differentiating it from all other members of that class
Indicate whether the statement is true or false
If an employee has the ability to understand behaviors that are universally human, specific to an individual, and rooted in culture, what kind of personal trait does the employee possess?
a) Cultural intelligenc b) Valuing diversity c) Active listening d) Communication apprehension
A teacher is preparing a lecture in which she is using a PowerPoint presentation. While rehearsing, it is important that she
a. rehearse at home with her own equipment. b. rehearse with the equipment that is in the room in which she will be speaking. c. print out all the slides for handouts. d. memorize her speech so she can focus on the slides during the speech.