When troubleshooting a computer problem by talking to a user over the telephone, when would close-ended questions (requiring yes or no answer) be most appropriate?

What will be an ideal response?


When troubleshooting a computer problem over the telephone, close-ended questions are most appropriate when you know you are talking to aperson who is technically oriented.

Computer Science & Information Technology

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A list of names and information about every user and resource on a network is called a(n) ________

Fill in the blank(s) with correct word

Computer Science & Information Technology

A(n) _______ password is difficult to hack.

Fill in the blank(s) with the appropriate word(s).

Computer Science & Information Technology

?The width property of the _____ model is based on the sum of the content, padding, and border spaces and any space taken up by the padding and border is subtracted from space given to the content.

A. ?border box B. ?padding box C. ?content box D. ?margin box

Computer Science & Information Technology

To use Ratings as a conditional formatting option, select the Highlight Cells Rules category.

Answer the following statement true (T) or false (F)

Computer Science & Information Technology