An advocate will be more persuasive if his or her delivery style demonstrates all of the following EXCEPT ______.

a. competence
b. carefulness
c. conviction
d. confidence


b. carefulness

Communication & Mass Media

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The third stage of a crisis is known as

A) the cleanup phase B) the point of no return C) the critical moment D) when things return to normal E) the warning stage

Communication & Mass Media

In highly ________ cultures, men and women are expected to adhere to traditional gender roles and behaviors.

a. masculine b. feminine c. polychronic d. monochronic

Communication & Mass Media

Stakeholders are individuals who have a vested interest in the success of an organization or in a particular issue related to that organization

Indicate whether this statement is true or false.

Communication & Mass Media

At which event might humor be accepted as part of the speech?

a. a eulogy b. speech of tribute c. acceptance speech d. an after-dinner presentation

Communication & Mass Media