In their model for improving listening, your book authors suggest "stop, look, and listen." The step "stop" refers to _____.
A. stop talking
B. stop being self-focused
C. stop moving around
D. stop processing
Answer: B
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Sexual orientation doesn't seem to be a major influence on how people see and deal with conflict
Indicate whether the statement is true or false
Accommodation is an approach to managing conflict occurs when one person refuses to give in to the needs or desires of their relational partner.
a. true b. false
Passionate love is negatively linked to relationship duration.
a. true b. false
According to your textbook, why is it important to discuss alternative solutions during an appraisal interview?
A. People are more likely to adopt solutions they generate than solutions imposed on them. B. The law states that this step must be performed. C. People will be more likely to adopt solutions they feel are imposed on them. D. Imposing solutions is effective as long as the employee feels that he or she has had a chance to verbalize their opinion.