Paul Abdul Oil Corporation (PAOC) began as a relatively small oil company. As PAOC has grown, the company has gained a highly trained group of managers and analysts at the corporate headquarters. This group is highly adaptive in its structure. Members of this group do not have standardized jobs, but are empowered to handle diverse job activities and problems. PAOC seems to have a(n) ________ structure.

A. mechanistic
B. divisional
C. functional
D. organic


Answer: D

Business

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The salesperson was using ________ in her sales presentation when she asked, "I was so sorry to hear about the break-in at your warehouse. Is there any way that I can help you deal with this problem?"

A. persuasion B. acceptance signals C. communication control D. empathy E. a trial close

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________ is the redesign of a job to include a greater range of tasks and responsibilities.

A. Job engagement B. Job enrichment C. Extrinsic rewards D. Intrinsic rewards E. Job description

Business

In the marketing communication process, the marketer can act as both sender and receiver

Indicate whether the statement is true or false

Business

If a certain country considered handshakes in business transactions to be taboo and preferred to use nodding, this would be an example of differences in ____ forces.

A. sociocultural B. political C. sales D. ethical E. regulatory

Business