Which of the following is NOT one of your responsibilities as an introductory speaker?
a. Identify why the speaker is to speak.
b. Enhance the speaker’s credibility with receivers.
c. Don’t upstage the speaker by speaking too well.
d. Encourage audience members to focus on the speech’s content.
c. Don’t upstage the speaker by speaking too well.
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Search attributes:
A) are typical of manufactured products. B) cannot be measured before purchase. C) are normally high for service goods. D) refers to attributes of intangible products.
Internal recruitment increases risk for a firm.
Indicate whether the statement is true or false.
New ideas should not be introduced in the ______ of the speech.
a. attention-getter b. introduction c. body d. conclusion
In Chapter 17's opening scenario on the 2015 Germanwings crash, the key lesson was that ________
A) no individual or organization is immune from a crisis B) social media can be used as a weapon against passengers C) smart organizations engage in issues management D) more stringent screening policies should have been in place