A medical assistant may be asked to use telephone ________ to determine what action to take when a patient calls with a clinical problem.
Fill in the blank(s) with the appropriate word(s).
triage
Some physicians delegate some of the clinical decision making that is done over the telephone to other staff members, who use telephone triage to decide what action to take.
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Reflexive gasping breaths called agonal respirations may occur during ________ and should not be considered normal breathing.
A. emphysema B. bronchitis C. cardiac arrest D. asthma
Which of the following is an example of a HIPAA Security Rule technical safeguard?
a. Constructing firewalls to prevent intrusion b. Proper positioning of workstations c. Conducting training programs d. Writing contingency plans
Which of the following is an example of a health care practitioner displaying compassion for a patient?
A. A physician making rounds in a hospital asks a patient how he is doing. B. A nurse feels sorry for patient who was just diagnosed with cancer. C. A medical assistant inquires about a patient's children. D. A LPN helps an elderly person walk through the hallways. E. A physician sits down with a patient and addresses all the patient's concerns.
Some activities associated with developing the insurance claim are not as important as others.
Answer the following statement true (T) or false (F)