Cullen is in a small group focusing on a project for work. The group is currently cooperating and members are able to compromise while discussing the problem at length. Which decision-making phase is the group in?

a. orientation
b. conflict
c. emergence
d. reinforcement


Answer: c

Communication & Mass Media

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Your responsibilities in a democratic society are greater than

most other people because you are A. smarter. B. economically productive. C. trained in communication. D. more mobile. E. the next generation of leaders.

Communication & Mass Media

We say that one characteristic of argumentation is that is it is "rule-governed

communication behavior." In this course, you are learning the communication rules for using proof and reasoning so that you can become a proficient arguer. Which of the following best describes this rule-governed communication behavior? (a) It is field-dependent, you can use the rules of argumentation in a limited number of fields. (b) It is field-invariant, you can use the rules of argumentation across all fields in our society. (c) It is based on the cultural perception that the welfare of those in the field is the most important outcome of argumentation. (d) It adopts the feminist perspective that we should use argumentation to become "connected knowers."

Communication & Mass Media

According to the text, the majority of problems require what type of solution?

A. high quality and high acceptance B. high quality and low acceptance C. low quality and high acceptance D. low quality and low acceptance

Communication & Mass Media

One aspect of the ________ stage of effective listening is separating a speaker's opinions from statements of fact.

A. responding B. understanding C. evaluating D. hearing

Communication & Mass Media