The telephone rings at the nurses' station of an inpatient psychiatric facility. The caller asks to speak with Ms. Honey. Which nursing response protects the patient's rights and confidentiality?
A.
"I cannot confirm or deny that Ms. Honey was admitted here."
B.
"Ms. Honey is in group therapy at present."
C.
"Hold on, I'll go see if she is in her room."
D.
"Are you a family member? Ms. Honey can only receive calls from family members."
ANS: A
Patient information is confidential this includes even acknowledging the presence of that person in the facility.
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