One specific type of cognitive representation used by individuals is a(n) _____, or a cognitive structure composed of preconceived ideas and frameworks that helps us organize information

a. schema
b. label
c. stereotype
d. prototype


Answer: a

Communication & Mass Media

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John was talking to his neighbor across the street about his lawn. His neighbor was standing there nodding his head but his mind was elsewhere. What was the neighbor engaging in?

a. Pseudolistening b. Selective listening c. Mindful listening d. Defensive listening

Communication & Mass Media

In collectivist societies, conflict is dealt with openly and honestly, regardless of the consequences

Indicate whether the statement is true or false

Communication & Mass Media

You have an employee who has the ability but is unwilling or disinterested in the task at hand. According to Hersey and Blanchard (1988) which type of leadership style should you use?

A) selling B) telling C) participating D) delegating

Communication & Mass Media

The two components of preparing for interviews are: a. selecting whom to interview and designing the questions

b. scheduling the interview and deciding how to record the interview. c. designing the questions and deciding how to record the interview. d. selecting whom to interview and scheduling the interview.

Communication & Mass Media