Company call center executives provide procedural information to the clients who call up to know the specifications and operation of the product. These call center employees can be called ________
A) technical support people
B) sales assistants
C) telemarketers
D) deliverer
E) consultants
A
You might also like to view...
Dynamo Inc, a motor company, started by selling sturdy, affordable, low-maintenance motorcycles in the U.S. Initially the firm pursued a single-segment focus, and targeted the middle-income group
When the company reached the point of full market penetration of the middle-income group, it marketed to a closely related attractive segment by introducing a line of luxury motorcycles for the high-income group of consumers. Which of the following type of market segmentation strategy does Dynamo Inc use when it targets the high-income group of consumers? A) multi-segment strategy B) adjacent-segment strategy C) mass-customization strategy D) niche-segment strategy E) mass-market strategy
If bonds are issued at a premium, the face interest rate is
A) lower than the market rate of interest. B) higher than the market rate of interest. C) too low to attract investors. D) adjusted to a higher effective rate of interest.
Europeans, especially the French, want sophisticated advertisements, while the U.S. shoppers react to more ___________ appeals.
Fill in the blank(s) with the appropriate word(s).
An M/M/s system implies there is a single number of servers
Indicate whether the statement is true or false