Continuous quality improvement (CQI) involves all of the following components, EXCEPT:

A. periodic review of run reports.
B. discussion of needs for improvement.
C. remedial training as deemed necessary by the medical director.
D. negative feedback to those who make mistakes while on a call.


Answer: D. negative feedback to those who make mistakes while on a call.

Health Professions

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A. universal B. standard

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The last step in performing manual capillary puncture is to ________.

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