When writing for a claim or adjustment, the opening should state the problem as well as

A) who is at fault.
B) competitive options.
C) how the issue has affected the business relationship.
D) model and serial number.
E) your request.


Answer: E
Explanation: E) Open with a clear and calm statement of the problem along with your request. In the body, give a complete, specific explanation of the details. Provide any information the recipient needs to verify your complaint.

Business

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