What is the first step in conflict prevention and resolution?

A. Communicate honestly
B. Pay attention and ask questions
C. Respond with empathy
D. Listen actively


Answer: D

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A Florida teacher developed a fraudulent charitable organization and was collecting checks in the mail. The teacher pleaded guilty to mail fraud. What happens to this teacher’s certification?

a. Placed on suspension for a period of time b. Required to complete counseling to keep certification c. Certificate revoked due to moral turpitude d. Certificate restricted to support position

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Identify each description with either needs assessment or evaluation.

a. Project A is to find out if employees are experiencing safety-related concerns in the workplace, and if so, what type of safety-related concerns are most frequently mentioned and what should to be done about the concerns. b. Project B is to find out how confident lab technicians feel about handling chemicals after they have participated in a lab chemical safety training program.

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Aspects of setting the stage for play include _______________

Fill in the blank(s) with correct word

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Which one of the following children is definitely working in his or her zone of proximal development?

a. Arnold uses correct grammar and punctuation when he writes short stories. b. Berta is beginning to learn basic woodworking techniques. She has trouble hammering a nail straight into a piece of wood unless her teacher stands beside her, helping her and reminding her of what to do. c. Calvin is playing the clarinet in the band. He finds that he can more easily keep the appropriate tempo if he taps the beat with his foot. d. Doreen finds it virtually impossible to solve mathematical word problems, even when her teacher gives her helpful hints.

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