What can staff nurses do to reduce conflict with patients and families?

a. Allow nurses to enforce what they feel comfortable with.
b. Keep treatment decisions between the pa-tient and health care team only.
c. Do not allow family to participate in pa-tient care.
d. Maintain consistency in enforcing rules and policies.


D
To reduce conflict with patients and families, the nurse can maintain consistency in enforcing rules and policies. Allowing each nurse to enforce rules they are comfortable with, keeping treatment decisions between the patient and the health care team, and not allowing family to par-ticipate in care may increase conflict.

Nursing

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