The act of numberingthe points you are going to make while responding to an audience member'squery is called
a. using organizational signposts.
b. neutralizing hostile questions.
c. staying on message.
d. repeating the question.
A
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Knowing that she had a problem interpreting nonverbal communication, which of the following will most likely help Kris improve her interpretation of nonverbal communication?
A) jump as quickly as possible to conclusions B) realize that nonverbal behavior is relatively unimportant in professional relationships C) buy a self-help book for using nonverbal communication D) use descriptive feedback E) realize that nonverbal cues are always tied to verbal behaviors
Demosthenes was a gifted, natural orator of ancient Greece
Indicate whether the statement is true or false
Meaning is
A. the verbal content of a message. B. whatever message someone is trying to convey. C. the conveyed message and its interpretation by another. D. how a message is interpreted by another.
"Birds of a feather flock together" is an expression that illustrates the concept of closure.
Answer the following statement true (T) or false (F)