A nurse manager and an employee meet to discuss the employee?s appraisal. They disagree on the content of the employee evaluation. The disagreement turns into an argument. The best managerial strategy is to:
1. Postpone the interview.
2. Agree on arbitration.
3. Seek input from employee peers.
4. Report the employee to the human resources manager.
1
Explanation: 1. Postponing the interview allows both manager and employee to calm down and reflect on the
disagreement. It is inappropriate to seek input from peers, as evaluation is a confidential
interaction. The first step is not arbitration or referral to human resources.
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