In college, Ted was involved in a sports team and a political group. He has always tried to see people for who they are and without bias, and has purposely gone out of his comfort zone with people who seem culturally different than himself just to learn more about other cultures and perspectives. He has landed a systems analyst position with a global corporation, which will require him to work with teams in different countries. In his first week he has anxiety about communicating by phone and e-mail, knowing that one of his strengths has always been reading body language. He also does not understand a lot of what is being said through heavy accents. Based on what you have read in the chapter about communicating in diverse environments, discuss three strategies he should use to communicate
successfully on the job.
What will be an ideal response?
Answers will vary.
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