Competence in developing and maintaining intercultural relationships requires which of the following?
A) knowledge of differences
B) a willingness to consider and try alternatives
C) the skill to enact alternative relational dynamics
D) all of the above
D
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A speaker's style is not always positive, it may be distracting and ineffective
Indicate whether the statement is true or false
What is the best way to practice your speech, to make sure you are well prepared,
and to help you manage your communication apprehension? A) Avoid practicing until the day of your speech in order to not fuel anxiety. B) Avoid practicing in front of friends in order to concentrate and to not fuel anxiety. C) Prepare well in advance, so you can practice for several days prior to your speech. D) Practice a day or so before your speech, then cease practicing in order to be fresh.
Typically, we learn social histories in school.
Answer the following statement true (T) or false (F)
If an employee has the ability to understand behaviors that are universally human, specific to an individual, and rooted in culture, what kind of personal trait does the employee possess?
a) Cultural intelligenc b) Valuing diversity c) Active listening d) Communication apprehension