The marketing department of Pyramid Inc insisted that it needed a project finished by Monday; the manufacturing department said that it needed time until Friday. After discussion, both departments agreed on Wednesday as the deadline date. This scenario illustrates the conflict management style of:

A) ?forcing
B) ?compromising.
C) ?withdrawing.
D) ?acquiescence


B

Communication & Mass Media

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What method did you use to conclude your last speech? How effective do you believe the

conclusion was?  Select another method and explain how you could have used it in the same speech. What will be an ideal response?

Communication & Mass Media

At Karl’s old job, everyone had a private office with a door that could be closed at any time. As a result, people socialized very little. Now, Karl works for a company with an open environment. There are no doors, no walls, and no partitions. It seems that co-workers socialize and gossip quite a bit. According to CPM, the difference in how much Karl should disclose can be determined by ______.

A. contextual criteria B. cultural criteria C. motivational criteria D. risk-benefit criteria

Communication & Mass Media

Which of the following statements accurately reflects research on touch cited in the textbook?

A) Recent research shows that infants don?t need as much touch as was once thought. B) Recent research shows that women and men often have different meanings for touch. C) Recent research shows that people are touching each other more now than 25 years ago. D) Recent research shows that gender differences in amount of touch have increased.

Communication & Mass Media

Translating ideas and images in the speaker's mind into verbal or nonverbal messages that an audience can understand is called

a. feedback. b. decoding. c. encoding. d. listening.

Communication & Mass Media