_____ communication patterns exist between colleagues and serve to contribute to a hostile work environment, high turnover, burnout, and job dissatisfaction
a. Defensive
b. Disruptive
c. Negotiating
d. Humanizing
B
Documentation in literature is extensive regarding disruptive and distracting communication in-teractions not only between nurses and colleagues but also between nurses and patients. The re-search indicates that nursing personnel experience high turnover rates, job dissatisfaction, and burnout; many registered nurses are leaving the profession. The work environment is described as hostile to nurses, and patient outcomes of increased severity of illness and mortality have been directly related to poor communication skills of the staff.
You might also like to view...
A client is ordered a vaginal cream for the treatment of a yeast infection. As the nurse provides instruction, which step for inserting vaginal medications should be highlighted?
A) Do not use once menses begins. B) Eat yogurt daily. C) Lie down for 1 hour after insertion. D) Wash applicator after each use.
When caring for a patient who underwent orthopedic surgery, the goals would include what?
A) Improving function B) Restoring immobility C) Giving anti-inflammatory medications D) Doing passive range-of motion exercises
When a patient is put on a sulfa drug, the nurse adds interventions to the nursing care plan to increase the daily fluid intake to a minimum of _____ mL/day
a. 1500 b. 2000 c. 2500 d. 3000
Which strategy supports the American Association of Colleges of Nursing description of a professional practice environment? Select all that apply
1. Provide an effective staff education program. 2. Promote leadership advancement. 3. Attract nurses to leadership positions by increasing salaries. 4. Engage nurses in decision-making. 5. Nursing philosophy focus is on collaboration.