The two major methods for salespeople to increase their sales volume are by improving selling effectiveness and:
A) spending more time in actual selling situations
B) dispensing with tedious recordkeeping
C) saving time with telephone calls
D) developing a series of personal goals
E) increasing prospecting activities
A
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Retail stores put a number of items in the aisles leading to the checkout station. These are placed there to remind customers of things they may have overlooked, or to show products that customers may not have thought of buying until they are seen
Retailers know that some items are purchased on impulse. In other words, the customer simply sees a product and purchases it. Create a fourth hierarchy of effects that would combine the three components of the ABC model when a product is selected on impulse.
Which of the following components of an information system is the easiest to change and results in the least amount of organizational disruption?
A. procedures B. protocols C. hardware D. database E. software
On weekends, Everett often finds himself thinking about his customers and their problems. Sometimes Everett will figure out a potential solution and e-mail or call his customer. What personal trait does Everett have that is important to sales success?
What will be an ideal response?
In this approach to managing capacity, a firm uses flexible work hours by the workforce to manage capacity to better meet demand
A) Time flexibility from workforce B) Use of seasonal workforce C) Use of subcontracting D) Use of dual facilities–specialized and flexible