The project planning committee for an outpatient center is planning to conduct a needs assessment prior to implementing wireless technology to enhance their computer system. Which source should the committee identify as most valuable to assess?
A) Interviews with the director and unit managers of outpatient services and the chief executive officer
B) Guidelines provided by the Joint Commission
C) Health Insurance Portability and Accountability Act (HIPAA) regulations
D) Interviews with administrators and representative employees from all of the outpatient services
D) Interviews with administrators and representative employees from all of the outpatient services
Explanation: A) Although interviews with administrators provide valuable information, they may be unacquainted with daily workflow and information needs.
B) Regulations from accrediting bodies must be followed but do not reflect the work process and needs in specific settings.
C) Regulations from federal bodies must be followed but do not reflect the work process and needs in specific settings.
D) Most valuable would be interviews with administrators and representative employees from all of the outpatient services. Stakeholders are those who have a vested interest in the new project. Because it will impact them in some way, they are involved at some level in the decision-making process.
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