Which of the following is NOT part of the three-step process to preparing a spoken or written business message?

a. Identify the central idea of the message.
b. Determine the likely receiver reaction to the message.
c. Choose either an inductive or deductive approach.
d. Determine the approach that you as the sender prefer.


D

Business

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Voluntary payroll deductions may include all of the following except

A) charity donations. B) 401K deductions. C) group health insurance. D) FICA taxes.

Business

Which of the following would be considered to be qualitative research studies?

A) depth interviews B) protocol analysis C) projective techniques D) ethnographic research E) all of the above

Business

The average conclusion comprises about ______ percent of a speech.

a. 25 b. 10 c. 5 d. 30

Business

Which of the following is a definition of revenue that clearly represents an asset-liability approach?

a. Revenue results from the sale of goods and rendering of services and is measured by the charge made to customers, clients, or tenants for goods and services furnished to them. b. Revenue represents gross increases in assets and gross decreases in liabilities measured in conformity with generally accepted accounting principles that result from those types of profit-directed activities. c. Revenue should be identified with the period during which the major economic activities necessary to the creation and disposition of goods and services have been accomplished. d. Revenues are the inflow or other enhancements of assets of an entity or settlement of its liabilities (or a combination of both) during a period from delivering or producing goods, rendering services, or other activities that constitute the entity’s ongoing major or central operations.

Business