What happened to Carlos and his family?

Albert Mendoza was a baccalaureate social work intern at Crime Victims Center, an agency serving crime victims. His client, Carlos Hernandez, was a Mexican immigrant who sought both financial assistance for medical care and counseling for his family after they were assaulted in their home. Carlos was unable to communicate in English, and Albert had difficulty with his limited Spanish language proficiency. Albert began to suspect that Carlos was in the country illegally. He worried that he didn’t know the law about services available to illegal immigrants, specifically the Crime Victim’s Compensation funds. The agency did not have another Spanish-speaking worker, and Albert, a new social work intern, had primary responsibility for the case.


Carlos and his family were the victims of an attack in their own home. Intruders came to their home and assaulted Carlos in front of his wife and child. He was taken to the hospital for emergency care and was referred to the Crime Victims’ Center for assistance in paying for hospital care and for counseling to alleviate the stress he and his family experienced as a consequence of the assault.

Social Work & Human Services

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