"With all that I have presented here today, will you be smart enough to put your money into Company X?" This is an example of a(n)

A) startling fact.
B) challenge.
C) summary of key points.
D) desperate plea.


Answer: B

Communication & Mass Media

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______ pertains to how we wish to be liked by significant people in our lives.

a. Facework b. Positive face c. Negative face d. Face

Communication & Mass Media

The runners in Kayla's group looked to her for advice because of her experience running marathons. Which type of leader is she?

a. designated b. implied c. emergent d. assigned

Communication & Mass Media

The first step in conversation is the _____

Fill in the blank with the appropriate word.

Communication & Mass Media

The preferred way to avoid an ethnocentric perspective is to

A. be cautious about assuming similarity and recognize differences among people. B. deny differences, because stating that you recognize them can only get you into trouble. C. discover what you have in common, but assume that others are fundamentally different. D. assume that other individuals would prefer to think and act as you do.

Communication & Mass Media