SO 9000 QMS is based on eight principles from total quality management (TQM). Which of the following is NOT one of them?
A. Continual improvement guidelines should vary when applied to the organization and to its people, processes, systems, and products.
B. Decisions must be based on the analysis of accurate, relevant, and reliable data and information.
C. Take advantage of fully involved employees, using all their abilities for the benefit of the organization.
D. Recognize that things accomplished are the results of processes and that processes along with related activities and resources must be managed.
Answer: C. Take advantage of fully involved employees, using all their abilities for the benefit of the organization.
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