Identify an example of following an explicit rule.
A. Not making eye contact on an elevator.
B. Not cutting in line at the bank
C. Following your school's weapon ban
D. Not texting on your cell phone during a movie
Answer: C. Following your school's weapon ban
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This theory suggests that when we experience psychological tension, or dissonance, we try to reduce it in some way instead of totally resolving the tension
a. the elaboration likelihood model b. cognitive dissonance theory c. systems theory d. Marxism
Aristotle, a classical Greek rhetorician, argued that communication was most effective when a speaker's character, or ________, was engaged in presenting truth
A) telos (purpose) B) ethos (ethical appeal) C) pathos (emotional appeal) D) logos (logical appeal) E) kairos (effective timing)
Controlling excess tension, focusing on the topic, and developing a positive attitude are three
ways a speaker can do what? A) present a topic B) understand speech anxiety C) establish credibility D) convey sincerity
__________ tactics include withholding, complaining, making irrelevant comments to divert attention away from the issue under dispute, and denying the existence of the conflict
Fill in the blank with correct word