Ads on TV and radio, sermons, political speeches, and sales presentations have the general purpose to
A) entertain.
B) inspire.
C) persuade.
D) inform.
C
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What speech element prepares an audience for what to expect next and alerts them that this information is important?
A. subpoint B. signpost C. internal preview D. internal summary
To ________ is to state in your own words what you think the speaker means and feels
a. back-channel b. give feedback c. paraphrase d. empathize
Reading nonverbal communication is an important aspect of working in groups. Not all people feel comfortable voicing concerns, but they may reveal dissent with facial expressions or posture
Indicate whether the statement is true or false.
Which of the following statements about listening and remembering is FALSE?
A. College students have superior memory skills because they are educated. B. A principle about remembering is seven items plus or minus two. C. People can normally remember a seven-digit phone number. D. Most speeches have three main points because remembering more is difficult.