Which of the following reduces the likelihood that a company will experience a crisis?

a. encouraging two-way communication
b. providing employees with crisis training
c. engaging in issues management
d. clarifying core values and policies


c. engaging in issues management

Communication & Mass Media

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Ella has recently gotten a job is a Mary Kay consultant where she sells makeup and skin care products to women. She is considered by many to be a beautiful woman and she has excellent skin. Her attractiveness is likely to:

a. increase her clients’ feelings of similarity b. increase the perception of her expertise c. increase the perception of trustworthiness d. increase the perception of her honesty

Communication & Mass Media

List the assumptions functional theory makes

What will be an ideal response?

Communication & Mass Media

Which of the following is TRUE in relation to culture?

a. Understanding cultures means accepting the cultural beliefs of other cultures. b. Personality factors will often prove more influential than culture. c. It is unimportant to look at the similarities between cultures. d. Culture affects our communication mainly in the workplace.

Communication & Mass Media

He was tagged "the penman of the American Revolution": _________________

Fill in the blank(s) with correct word

Communication & Mass Media