When complaining, which of the following includes the guest’s most bothersome issue?

a. impersonal service
b. employees annoyed by requests for assistance
c. harsh, disrespectful treatment by employees
d. mistake-free, careful, and reliable service


c. harsh, disrespectful treatment by employees

Business

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Candy's Video includes the amount of sales taxes collected directly in the price charged for merchandise, and the total amount is credited to Sales. During January, Sales was credited for $310,117.50. The January 31 adjusting entry to account for a 5% state sales tax should be

A) Sales 14,767.50Sales Taxes Payable 14,767.50 B) Sales Tax Expense 14,767.50Sales Taxes Payable 14,767.50 C) Sales 15,505.88Sales Taxes Payable 15,505.88 D) Sales Tax Expense 15,505.88Sales Taxes Payable 15,505.88

Business

On a statement of cash flows prepared using the direct method, if Income Taxes Payable decreased during the accounting period, cash payments for taxes will be less than the expense shown on the income statement

Indicate whether the statement is true or false

Business

A group of people who recommend customer-driven organizations to others could be called:

A) disgruntled customers B) auxiliary salespeople C) a secondary salesforce D) missionary salespeople E) evangelist salespeople

Business

On April 1, Garcia Publishing Company received $1,548 from Otisco, Inc. for 36-month subscriptions to several different magazines. The company credited Unearned Fees for the amount received and the subscriptions started immediately. Assuming adjustments are only made at year-end, What is the adjusting entry that should be recorded by Garcia Publishing Company on December 31 of the second year?

A. debit Unearned Fees, $387; credit Fees Earned, $387. B. debit Unearned Fees, $129; credit Fees Earned, $129. C. debit Unearned Fees, $1,161; credit Fees Earned, $1,161. D. debit Unearned Fees, $516; credit Fees Earned, $516. E. debit Unearned Fees, $1,548; credit Fees Earned, $1,548.

Business