List the six options for service delivery (three natures of interaction between the customer and service organization; two availabilities of service outlets) and provide an example of a service that falls into each category
What will be an ideal response?
Single Site Multiple Sites
Customer goes to the service organization theater bus service
Service organization comes to customer house painter mail delivery
Remote transaction credit card telephone
You might also like to view...
Which of the following is not a class of principally responsible parties (PRPs) under Superfund?
A. Businesses that accepted hazardous substances for transportation to the site and selected the site. B. Owners at the time that the hazardous substances were disposed on the site. C. Current owners. D. Previous owners.
Under the Federal Unemployment Tax Act, a payroll tax is levied on employers and employees for the purpose of financing the administration cost of the state unemployment compensation program
Indicate whether the statement is true or false
The Equal Pay Act of 1963 was passed as an amendment to the:
A. Employment Retirement Income Security Act. B. Fair Labor Standards Act. C. National Labor Relations Act. D. Labor-Management Relations Act.
To construct a mean chart when we do not know the mean of the population, we ______.
A. can take the average of all sample means B. can make an educated guess C. can take a larger sample D. cannot construct the mean chart