Google, Bing, and Yahoo all help users search for information on the World Wide Web. As such, they are considered to be
A. web encyclopedias.
B. search portals.
C. web hosts.
D. wireframes.
E. search engines.
Answer: E
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Which of the following is an example of a situation that is NOT conducive to database marketing?
A) Rushbury Theater relies on the generosity of donors to keep functioning. B) Kenilworthy retails luxury handbags and leather accessories to a select clientele. C) 2Wheels sells its most profitable products to repeat customers. D) Uncle Jim's sells its range of snacks in stores throughout the country. E) PetZone offers obedience classes, a doggie daycare, and other services for pets in the Manhattan area.
If a service desk analyst is unable to resolve an incident, he or she should ____.
A. escalate the incident to the correct person and let that person log the ticket and communicate to the customer when updates will be given B. enter the customer's name and contact information into the ticket, escalate the incident to the correct person, and let that person enter the incident information into the ticket C. determine how quickly the incident needs to be resolved, escalate the incident to the correct person, and communicate to the customer when updates will be given D. ask the customer if he or she will wait on hold while the service desk analyst finds someone who has the expertise to resolve the incident
In contrast to organizational arrangements used by small independent retailers, the organizational arrangement used by department stores is categorized by _____
a. centralized decision making b. a flat organization c. specialization of functions d. simple organizational arrangements
As costs are used up in the production of revenues, they are said to expire. Expired costs are called assets
Indicate whether the statement is true or false