A nurse asks, "What is meant by ‘internal' customers?" The correct response is: (Select all that apply.)
a. Insurance companies
b. Accreditors such as The Joint Commission
c. X-ray technicians
d. Clinical pharmacist
e. Chief financial officer
ANS: C, D, E
Correct:
c. Internal customers are employees of an organization at all levels. An x-ray technician is an example of an internal customer.
d. Internal customers are employees of an organization at all levels. A clinical pharmacist is an example of an internal customer.
e. Internal customers are employees of an organization at all levels. A chief financial officer is an example of an internal customer.
Incorrect:
a. External customers are not employees of an organization. An insurance company is an external customer.
b. External customers are not employees of an organization. An accreditor such as The Joint Commission is an external customer.
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The nurse is preparing care for a preschool-age child scheduled for a health history and physical assessment. At which point will the nurse determine nursing diagnosis appropriate for the child's care?
A) Prior to the assessment B) At the time of assessment C) After completing the review of systems D) After specific problems have been identified
A client tells the nurse about experiencing sudden flashes of light, blurred vision, and floating spots. The nurse should recommend that the client seek evaluation by a health care provider for which condition?
a. cataracts c. keratitis b. glaucoma d. retinal detachment
Over time, popular acceptance of ____________________ rights can give them force of ____________________ rights
Fill in the blank(s) with correct word
When speaking to a group of 16-year-old boys about sexual intercourse, the nurse should include information about:
1. Birth control options. 2. Oral sex is a form of sex and should not be considered safer. 3. Vaginal and oral sexual intercourse are safer than rectal sexual intercourse. 4. HIV testing should only occur after the age of 20.