Which scenarios contribute to effective handoff communication at change of shift? (Select all that apply.)

a. The nephrology consultant physician is making rounds and asks you to update her on the patient's status and assist in placing a central line for hemodialysis.
b. The noise level is high because twice as many staff members are present and everyone is giving report in the nurse's station.
c. The unit has decided to use a standardized checklist/tool for change-of-shift reports and patient transfers.
d. You and the oncoming nurse conduct a standardized report at the patient's bedside and review key assessment findings.


C, D
A reporting tool and bedside report improve handoff communication by ensuring standardized communication and review of assessment findings. Conducting report at the bedside also reduces noise that commonly occurs at the nurse's station during a change of shift. The nephrologist has created an interruption that can impede handoff with the next nurse. Likewise, noise in the nurse's station can cause distractions that can impair concentration and listening.

Nursing

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