________ training programs are created for the specific needs of the participants involved.
A. Generic
B. Tailor-made
C. Universal
D. Standardized
Answer: B
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A corporation purchases 4,000 shares of its $10 par common stock for $16 per share. The debit part of the journal entry for this transaction would be to
a. Cash, $64,000. b. Common Stock, $40,000. c. Common Treasury Stock, $40,000. d. Common Treasury Stock, $64,000.
Which of the following channel functions constitute only a backward flow?
A) movement of physical goods B) placing orders with suppliers C) persuasive communication D) storage of physical goods E) overseeing actual transfer of ownership
Which method is NOT used to overstate assets?
a. Inappropriately capitalizing costs that should be expensed. b. Recording newly acquired assets at cost instead of fair market value in a healthy economy. c. Creating ficticious accounts receivable or inventory to hide thefts. d. Inflating assets through mergers and acquisitions by manipulation of intercompany accounts and transactions.
All businesses deal with unhappy customers at some point, and they typically follow this pattern in these situations: call the customer, describe the problem and apologize, offer an explanation and resolution, and A) follow up with a message that documents the phone call and promotes goodwill
B) suggest a face-to-face meeting to resolve any remaining issues. C) come to an agreement on a refund or compensation. D) provide resale information or promote products and services.