A patient paces continuously while repeatedly mumbling, "I'm worthless. It's all hopeless.". Which nursing measure would be most helpful in establishing a relationship with this patient?
a. Greet the patient with a cheerful smile.
b. Insist that the patient go to a room to talk with the nurse.
c. Walk with the patient, and make occasional empathic observations.
d. Tell the patient, "I don't agree with your assessment of worthlessness.".
C
Rapport is best established through shared time and supportive companionship, even if the patient talks little. The nurse's presence indicates his or her belief that the patient has worth.
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