Negative gaps in perceived service quality can be remedied by:
A) lowering customer expectations.
B) creating zero-value products.
C) increasing the price.
D) reducing the service quality.
A
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Creating a document that uses primarily simple sentences will result in a document with which of the following attributes?
A) Thoughts will be properly expressed. B) The writing will sound choppy. C) The sentence structure will be tiring to read. D) The document will be easy to understand and follow. E) The relationships between ideas will be easy to identify.
Which of the following represents the combined sum of direct labor costs and manufacturing overhead costs?
A) conversion costs B) period costs C) prime costs D) fixed costs
On January 1 . 2014, Gustavo Hospital issued a $250,000, 1 . percent, 5-year bond for $231,601 . Interest is payable on June 30 and December 31 . Gustavo uses the effective-interest method to amortize all premiums and discounts. Assuming an effective interest rate of 1 . percent, how much interest expense should be recorded on June 30, 2014?
a. $11,935.14 b. $12,500.00 c. $13,896.06 d. $14,729.82
If Class A preferred shares provide only for a cumulative dividend of $3 per share, upon liquidation Class A Preferred will:
A) receive $3 per share more than common shares. B) receive 103% of common shares. C) share equally with common shares. D) be subordinated to the rights of common shares.